Customer Service Audits
- Come to location as a customer to observe and take notes for opportunities for growth.
- Schedule a follow up consultation to review findings and discuss room for growth.
- Create a customer service driven plan to get your customer service to where it need to be.
- Help create a customer service driven loyalty program to promote customer retention
- Program management
- Schedule and orchestrate team building excercises to get team on one accord.
Customer Service Training
- Instruct a customer service training to get all your employees trained to be able to offer the best customer service.